Customer Services

"Your most unhappy customers are your greatest source of learning"

How Racing Mart provides good customer service

  • Ask the right questions
  • Actively listen to our customer
  • Treat the customer the way we would like to be treated
  • Exercise good judgment
  • Have in-depth knowledge of our product 
  • Be helpful even if it is not going to result in a sale
  • We do what we say we will
  • view a customer's complaint as an opportunity to gain the customer's respect

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